Terms of Service | Plena

Support: SaephanCashmore302@outlook.com

Section A – Acceptance of This Agreement

By accessing or using Plena, you agree to be bound by these Terms of Service and any policies referenced here. If you do not agree, you must not use the app.

These Terms form a legal agreement between you and the operator of Plena. Your continued use of the service confirms that you understand and accept these terms as they may be updated from time to time.

Section B – Service Availability

Plena is provided on an “as available” basis. We do not guarantee that the service, any feature, or any content will always be available, uninterrupted, timely, secure, or error-free.

We may modify, suspend, remove, or discontinue any part of the service at any time, with or without notice, including features related to results, history, purchasing, or rendering.

Section C – User Responsibilities

You are responsible for the information, text, photos, and other materials you submit through Plena. You must ensure that your submissions are lawful, accurate as far as you choose to present them, and that you have all necessary rights to use them.

You also agree not to upload content that violates the rights of others, contains malware, or causes harm to the service or other users. You remain solely responsible for the consequences of the content you provide and the choices you make based on it.

Section D – Termination of Access

We may suspend or terminate your access to Plena at any time if we reasonably believe you have violated these Terms, misused the service, or engaged in conduct that could harm the app, its users, or third parties.

You may stop using Plena at any time. Termination does not eliminate obligations that by their nature should survive, including payment-related terms, intellectual property protections, disclaimers, limitations of liability, indemnity, and dispute-related provisions.

Section E – Eligibility Requirements

You must be at least 17 years old to use Plena. By using the app, you represent that you meet this age requirement and that you have the legal capacity to enter into and comply with these Terms.

If you are using Plena on behalf of another person or entity, you represent that you are authorized to bind that person or entity to these Terms.

Section F – Changes to the Agreement

We may revise these Terms from time to time to reflect changes in the service, legal requirements, or our business practices. When we do, we may post the updated version in the app or through another reasonable notice method.

If you continue using Plena after the updated Terms become effective, you accept the revised agreement.

Section G – In-App Purchases / Virtual Currency

Plena may offer in-app purchases, including coins, through Apple In-App Purchase or another supported payment flow. Coins are a consumable virtual item, have no cash value, and are licensed for use only within the app.

All purchases are final to the fullest extent permitted by law and are generally non-refundable. Coins may not be redeemed, transferred, exchanged, or used outside Plena, and we may modify the pricing, availability, or functionality of virtual items at any time.

Section H – Permitted Use

Subject to your compliance with these Terms, Plena grants you a limited, personal, non-exclusive, non-transferable, and revocable right to use the app for non-commercial purposes.

No ownership interest in the app or its content is transferred to you. Any use beyond this limited permission requires our prior written consent.

Section I – Prohibited Conduct

You may not use Plena for unlawful purposes or in any manner that infringes the rights of others. Prohibited conduct includes, without limitation, reverse engineering, decompiling, scraping, interfering with service operations, introducing harmful code, bypassing access controls, or using bots or automation to abuse the app.

You may not submit abusive, harassing, deceptive, defamatory, obscene, or otherwise harmful content, nor may you impersonate others, attempt unauthorized access, exploit errors, or misuse coins, purchases, or service features.

Section J – Disclaimer of Warranties

To the fullest extent permitted by law, Plena is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, or statutory.

We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation.

Section K – Intellectual Property

Plena, including its design, software, branding, text, graphics, and underlying systems, is owned by us or our licensors and is protected by applicable intellectual property laws.

Except for the limited right to use the app under these Terms, no license or right is granted to you by implication or otherwise. You may not copy, adapt, distribute, or create derivative works from the app except as expressly allowed by law or written permission.

Section L – Generated Results Disclaimer

Any outputs, summaries, cards, timelines, or other results generated by Plena are produced automatically and are provided for informational, creative, or entertainment purposes only. We do not guarantee that any generated result will be complete, accurate, suitable, or free from error.

You are solely responsible for evaluating and using any generated output. Any reliance on generated results is at your own risk.

Section M – Limitation of Liability

To the maximum extent permitted by law, Plena and its affiliates, officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages.

This limitation applies whether the claim arises in contract, tort, negligence, strict liability, or otherwise, and includes damages for lost profits, lost data, business interruption, or loss of goodwill, even if we were advised of the possibility of such damages.

Section N – User Content

You retain ownership of the content you upload or submit to Plena. We do not claim ownership of your content.

However, you grant us a limited, worldwide, royalty-free, non-exclusive, temporary license to host, store, process, reproduce, display, and transmit your content only as needed to operate, improve, secure, and support the service. This license ends when your content is deleted from our systems, except where retention is required by law or for legitimate operational reasons.

Section O – Description of the Service

Plena is a memorial-day and countdown-oriented AI application centered on the theme of “letters to the future” and time-capsule letter creation. The service is designed to help users create private, ritualized result cards around future-facing letters, opening dates, envelope styles, reminder rules, post-opening reflections, and optional photos, while still allowing core records to be completed without images.

The product experience emphasizes sealed letter lists, countdowns, opening animations, opened-letter archives, Write Back chains, history timelines, and yearly statistics cards. Its first-version structure is organized around dates, reminders, calendars, archives, and settings, with a focus on low-friction input, reusable history, and shareable results rather than broad creative tooling.

Plena is intended to be a lightweight result-first product for personal reflection and sharing. It is not designed as a general-purpose creation platform, community feed, or heavy workflow tool, and some example or local-reference materials may be shown only as references rather than as real user records.

Section P – Indemnification

You agree to indemnify, defend, and hold harmless Plena and its affiliates, officers, employees, contractors, and licensors from and against any claims, losses, liabilities, damages, expenses, and costs, including reasonable attorneys’ fees, arising out of or related to your use of the service.

This includes claims arising from your content, your violation of these Terms, your infringement or violation of any rights of a third party, or your misuse of the app.

Section Q – Governing Law

These Terms and any dispute arising from or relating to them will be governed by and interpreted in accordance with applicable laws, without regard to conflict-of-law principles to the extent permitted.

Any mandatory consumer protections or other non-waivable rights under applicable law remain unaffected.

Section R – Contact Information

For questions: SaephanCashmore302@outlook.com